Know Before You Go: Alicia Keys

Alicia Keys, a 15-time GRAMMY® Award-winning singer-songwriter, will be performing at Chase Center on Sept. 3 as part of her ‘Alicia + Keys World Tour.’

Here's what you need to know prior to attending.

The Basics:

Event Start Time

Show Starts: 8 p.m.

Arena Doors Open: 7 p.m.

Contactless Entry

Chase Center requires contactless entry through the use of mobile ticketing, enabling fans to use their mobile device to store and scan their tickets when entering the venue. Warriors fans and event goers can access and manage their tickets through the Warriors + Chase Center Mobile App.

FREE MUNI!!!!

Chase Center is a Transit First-destination so with that in mind, we highly encourage fans to take public transportation to the event! Your event ticket is your free ride pass for the entire day of the event. Plus, Muni offers express service to/from Bart connections to Chase Center.

In addition, Muni Route 78X provides free (with your game ticket) express shuttle service to/from 16th St Mission BART to Chase Center before and after the event. This shuttle stop is located on 16th Street near Illinois Street.

Parking at Chase Center

Two of the most effective means of public transportation to Chase Center are the BART and Muni systems. Check out the Chase Center transportation guide for complete info, and if you choose to drive, there are parking options within 3/4 mile of Chase Center. Purchase a parking pass at a nearby lot in advance while supplies last. Additional parking is available at Lot A (74 Mission Rock St.) or 1800 Owens Street and can be purchased on site. Otherwise, reserved parking for other available lots can be purchased online or via the Warriors + Chase Center Mobile App. Limited ADA parking is available for purchase at 150 Warriors Way.

Navigating Chase Center

Take note of a few maps to help you get to and around Chase Center.

Download the Chase Center App

Help plan your night out at Chase Center with the official mobile app. Ticket management, food and beverage pre-ordering options, transit planning and detailed/interactive maps are just some of the features of the new app! Download the App here.

Free WiFi

Chase Center offers free wifi which can be accessed under the network name: #XfinityWifi@ChaseCenter

Pro Tips:

Suggested Rideshare Hack

Taking rideshare to Chase Center? When you’re ready to request your ride, simply enter “Chase Center” as your destination. Chase Center’s official drop-off and pick-up location is located along Terry Francois Boulevard. The rideshare app will show you the best places to get picked up, but with so many people using ride share options after an event, we suggest walking toward the 4th and King Caltrain station to make it easier to get a ride.

Get There Early

Take a walk around Chase Center and check out Thrive City. Grab some food at Gott's Roadside before the show or get a pre-concert beer from Harmonic Brewing. Soak in Bay views on the Esplanade and take a pic at the Olafur Eliasson’s Seeing spheres art installation outside of the East Entrance on Terry Francois Boulevard at 16th Street.

Cash-to-Card Kiosks

Five Cash-to-Card kiosks will allow guests to convert cash into a pre-paid, open-loop debit card to enable a fully-contactless experience at Chase Center. The cards will be accepted anywhere that guests would otherwise use a debit card, including at all Chase Center eateries, all Warriors Shop locations, and the Chase Center Box Office. Fans can also upload their pre-paid open-loop debit cards to the Warriors + Chase Center app for use within the venue.

Cash-to-Card Kiosk Locations: Main Concourse (Portal 10 and 22), Upper Concourse (Portal 46 and 55) and by the Chase Center Box Office.

Pack Light

Leave the bag at home if possible and expedite your trip through security lines. All bags will be screened prior to entry into Chase Center. Backpacks of any size and all bags exceeding 14"x6"x14" are prohibited. However, if you do bring a bag, note that a bag check is available on the exterior of Chase Center on Warriors Way.

For more information, check out the Chase Center A-Z guide.