COVID-19 Chase Center and Thrive City Events Updates & Refund Information

Nov 5, 2020/CHASE CENTER

We’re carefully monitoring the impact of the rapidly evolving COVID-19 situation and we’re taking every possible measure to ensure the safety of our players, fans, partners and surrounding communities in accordance with guidelines provided by the Centers for Disease Control and Prevention (CDC). As we each navigate the unique challenges in front of us, we wanted to provide you with an update in regard to Chase Center and Thrive City safety protocols and events.

Refund Information on Rescheduled or Postponed Chase Center Events
Information on the status of your event, and whether you’re eligible for a refund is available in your Ticketmaster account. Instructions on how to request a refund can be found in your Ticketmaster account.

If you purchased your tickets directly from the Chase Center Box Office, please email us at

Golden State Warriors Basketball Games:
The NBA has announced that the Golden State Warriors have concluded their 2019-20 season. Details on next season are still to be determined.

Chase Center Events:
We are currently in touch with all promoters for shows scheduled prior to the COVID-19 pandemic. As new information becomes available regarding these shows, we will provide an update immediately.

The following shows have been postponed. A new show date will be announced at a later time.
Billie Eilish: Tuesday, April 7, 2020
The Lumineers: Tuesday, August 18, 2020
Roger Waters: Friday, September 25 and Saturday, September 26, 2020

The following shows have been rescheduled✫:
Michael Bublé: New show date - Monday, February 8, 2021
Bell Biv DeVoe and Friends: New show date – March 20, 2021
Gabriel Iglesias: New show date – Friday, April 16, 2021
James Taylor & His All-Star Band with Special Guest Jackson Browne: New show date - Wednesday, May 26, 2021
• Phish: New show dates - Saturday, July 24 and Sunday, July 25, 2021
Celine Dion: New show date - Friday, September 3, 2021
Tame Impala: New show date – Wednesday, September 15, 2021
Luke Combs: New show date - Friday, October 1, 2021
Pet Shop Boys: New show date - Wednesday, October 13, 2021
Dan + Shay: New show date - Wednesday, October 20, 2021
• The Eagles: New show dates - Friday, October 22 and Saturday, October 23, 2021

Please note that original tickets are valid for the new date. For any ticket inquiries please contact the point of purchase.✫

Thrive City Retail and Events:
Thrive City Operating Hours are Monday to Sunday 7 am to 10 pm

Thrive City Farmers’ Market presented by Kaiser Permanente is every Friday from 10 am to 2 pm

Warriors Shop is open
• Business hours are Thursday to Sunday 11 am to 4 pm

Dumpling Time is open
• Open Tuesday through Saturday, 11 am to 7:30 pm
• Limited indoor dining available (limited to the lesser of 25% of the maximum occupancy OR 100 patrons).
• Outdoor dining available on patio.
• Delivery and take-out options available.
• Parking for delivery drivers on 16th Street in commercial loading zone.

b8ta is open
• Business hours are Monday to Saturday 11 am to 6 pm and Sunday 12 pm to 5 pm