COVID-19 Chase Center and Thrive City Events Update & Refund Information

Jul 8, 2020/CHASE CENTER

We’re carefully monitoring the impact of the rapidly evolving COVID-19 situation and we’re taking every possible measure to ensure the safety of our players, fans, partners and surrounding communities in accordance with guidelines provided by the Centers for Disease Control and Prevention (CDC). As we each navigate the unique challenges in front of us, we wanted to provide you with an update in regard to Chase Center and Thrive City events.

Refund Information on Rescheduled or Postponed Chase Center Events
Information on the status of your event, and whether you’re eligible for a refund is available in your Ticketmaster account. Instructions on how to request a refund can be found in your Ticketmaster account.

If you purchased your tickets directly from the Chase Center Box Office, please email us at chaseboxoffice@warriors.com.

Golden State Warriors Basketball Games:
The NBA has announced that the Golden State Warriors have concluded their 2019-20 season.

Chase Center Events:
We are currently in touch with all promoters for shows previously scheduled in March and April. As new information becomes available regarding these shows, we will provide an update immediately.

The following shows have been postponed. A new show date will be announced at a later time.
Post Malone: Friday, March 19, 2020
Billie Eilish: Tuesday, April 7, 2020
Celine Dion: Friday, April 10, 2020
Tool: Tuesday, June 23, 2020
The Lumineers: Tuesday, August 18, 2020
Roger Waters: Friday, September 25 and Saturday, September 26, 2020
Dan + Shay: Friday, October 23, 2020

The following shows have been rescheduled✫:
Bell Biv DeVoe and Friends: New show date – October 10, 2020
Gabriel Iglesias: New show date – Saturday, November 21, 2020
Tame Impala: New show date – Monday, September 21, 2020
Michael Bublé: New show date - Monday, February 8, 2021
James Taylor & His All-Star Band with Special Guest Jackson Browne: New show date - Wednesday, May 26, 2021
• Phish: New show dates - Saturday, July 24 and Sunday, July 25, 2021
Pet Shop Boys: New show date - Wednesday, October 13, 2021
• The Eagles: New show dates - Friday, October 22 and Saturday, October 23, 2021

Please note that original tickets are valid for the new date. For any ticket inquiries please contact the point of purchase.✫

Thrive City Retail and Events:
Dumpling Time is now open
• Open Tuesday through Saturday, 11 am to 7:30 pm
• Outdoor dining on their patio only.
• Delivery service pick up expected to be 90% of their business.
• Parking for delivery drivers on 16th Street in commercial loading zone.
• Plaza will only be open for access to DT from 3rd and 16th Street ramp.
• Gatehouse steps will be closed off.

-The Thrive City Farmers’ Market presented by Kaiser Permanente has been cancelled until further notice.